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Job Description
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond to customer inquiries.
- Communicate with customers through various channels.
- Resolve customer complaints.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Provide feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Customer Service Experience (3-5) years.
- Bachelor's degree Holder.
- Females only.
- Fluent English speaker.
- Excellent communication, problem solving and presentation skills
- Very good knowledge of (MS Office Word, and Excel)
