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IT Specialist

Obour City, Cairo
Posted 5 months ago
139Applicants for1 open position
  • 108Viewed
  • 50In Consideration
  • 24Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Installing and configuring computer hardware, software, systems, networks, routers, DVRs, printers, networked copiers and scanners.
  • Monitoring and maintaining computer systems and networks.
  • Ensure systems are kept up to date with patches and antivirus updates.
  • Monitor and check backups and backup routines to provide security of the data held.
  • Troubleshoot and resolve all technical problems related to network issues (LAN & WLAN) even over WAN.
  • Troubleshoot and resolve all technical problems related to internet connections.
  • Follow up with ISP for Network connectivity for all our sites to ensure network availability on 24/7 basis.
  • Responding in a timely manner to service issues and requests.
  • Running reports to analyze common complains and problems.
  • Report, resolve or escalate problems and issues using central Helpdesk system according to IT SLA procedures.
  • Work with Active Directory to build user network profiles, reset passwords, unlock accounts, etc.
  • Responsible for ensuring the smooth day-to-day running of the IT Service Desk.
  • Monitor and respond quickly and effectively to requests received through the Phone call, Email or face to face.
  • Install, test and configure new workstations & Laptops, peripheral equipment and software.
  • Maintain inventory of all equipment, software and software licenses.
  • Manage PC setup and deployment for new employees using standard hardware and software.
  • Responsible for developing/debugging Shell scripts and SSH Key RSA Login
  • Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, and Domain.
  • Virtualization technologies: VMware and Microsoft, Hyper conversed.
  • Remote monitoring and management of system alerts and notifications.
  • Managing Microsoft infrastructure services (Active Directory, Exchange, DNS, DHCP, Print Server).
  • Configure / add new services if needed and apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
  • Perform VMWare administration tasks.
  • Perform Microsoft Exchange administration tasks.

Job Requirements

  • 3+ years of experience.
  • Excellent communication skills.
  • Ability to diagnose and resolve basic technical issues.
  • Bachelor’s Degree in Information Technology, Computer Science or related field required.
  • Good understanding of computer systems, mobile devices and other tech products.
  • Good knowledge of internet security and data privacy principles.
  • Ability to fill multiple roles simultaneously.
  • In-depth understanding of diverse computer systems and networks.
  • Males only.
  • CCNA & MCSA is a must.
  • Any System/Network administration recognized certificate is a plus.

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