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Job Description
- Maintain a spotless CRM system by tracking new/existing un-identified (unfollowed up on) opportunities and track payment methods issues to solve them.
- Maintain current sales policies and procedures.
- Monitor quality of sales cycle (calls, chats & emails) according to metrics from a pure sales eye.
- Review and conduct memos & reports (for sales manager) using existing sales data to enhance and forecast department’s performance.
- Recommend sales solutions ( for policies, procedures & processes related issues).
- Review contract additional requirements/terms and payments methods’ issues when required.
- Keep a direct channel of communication with other teams/departments such as marketing & support teams to create reports such as conversions rates, testimonials,.... Etc for integration purposes.
- Develop and maintain ad hoc sales metrics, sales forecast pipeline and dashboard on HubSpot to monitor KPIs and overall sales performance.
Job Requirements
- Bachelor’s degree from business administration or relevant field
- Proficiency with Ms office tools is a MUST ( especially excel)
- Excellent analytical skills
- Previous experience in the sales field is a MUST
- Previous experience with CRM
- Ability to work in a fast-paced environment.
- Very good organizational skills.
- Very good communication skills.
- Very good command of English ( spoken and written).
