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Sales Operations Analyst

Izam, inc.
Smart Village, Giza

Sales Operations Analyst

Smart Village, GizaPosted 2 months ago
111Applicants for1 open position
  • 39Viewed
  • 23In Consideration
  • 5Not Selected

Job Details

Experience Needed:
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Job Description

  • Maintain a spotless CRM system by tracking new/existing un-identified (unfollowed up on) opportunities and track payment methods issues to solve them.
  • Maintain current sales policies and procedures. 
  • Monitor quality of sales cycle (calls, chats & emails) according to metrics from a pure sales eye.
  • Review and conduct memos & reports (for sales manager) using existing sales data to enhance and forecast department’s performance. 
  • Recommend sales solutions ( for policies, procedures & processes related issues).
  • Review contract additional requirements/terms and payments methods’ issues when required.
  • Keep a direct channel of communication with other teams/departments such as marketing & support teams to create reports such as conversions rates, testimonials,.... Etc for integration purposes.
  • Develop and maintain ad hoc sales metrics, sales forecast pipeline and dashboard on HubSpot to monitor KPIs and overall sales performance.

Job Requirements

  • Bachelor’s degree from business administration or relevant field
  • Proficiency with Ms office tools is a MUST ( especially excel) 
  • Excellent analytical skills
  • Previous experience in the sales field is a MUST
  • Previous experience with CRM 
  • Ability to work in a fast-paced environment. 
  • Very good organizational skills.
  • Very good communication skills. 
  • Very good command of English ( spoken and written). 

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