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Job Description
Restaurant Manager
Responsibilities
Deliver superior service and maximize customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve
productivity
* Estimate future needs for goods, kitchen utensils and cleaning
products
* Ensure compliance with sanitation and safety regulations
* Manage restaurant’s good image and suggest ways to improve
it
* Control operational costs and identify measures to cut waste
* Create detailed reports on weekly, monthly and annual
Job Requirements
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
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