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Account Manager ( French Tour Operator )

Emeco Travel
Downtown, Cairo
Posted 5 months ago
33Applicants for1 open position
  • 20Viewed
  • 7In Consideration
  • 5Not Selected
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Job Details

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Job Description

  • Report to the Incentive tourism Manager in all work related issues.
  • Maintain the data entry to our database and updates our logbook with new records
  • Read and analyze the client’s requirements into clearly defined points
  • Generate creative program designs tailored to fit the client requirements.
  • Monitor and manage overall project budgets
  • Negotiate the prices offered by subcontractors to obtain best available rates and attain the best
     average between
     quality and price
  • Prepare fully informative detailed and priced proposals in which Emeco’s image and standard are 
    well maintained.
  • Manage changes associated with budgets and products
  • Process pro-forma invoices, expense reports & follow up on payment collection as scheduled
  • Initiate interdepartmental service orders and other work instructions for supplies with clear
     identification of the required 
    final product
  • Process action plans and determine areas of responsibility
  • Brief the concerned logistics staff about all file details prior to operation and assign tasks
  • Personally monitor the delivery process of our products
  • Report any non-conformity to the contract and take the necessary corrective action right on the spot
  • Check final reports and subcontractor’s invoices against the final recap of services
  • Identify the extra services requested and delivered on site
  • Process final invoice to the client and follow up on settlement of their accounts
  • responding to requests for quotation on the assigned project/files by getting quotation and estimates
     for figures and preparation of the proposal in it's final form and dispatch to the client 
    (both directly and to the travel agents overseas).
  • Following up and responding to the inquiries of the changes and alterative components for the project/trip.
  • Responsible for running various incentive tourism operations for the allocated project/files from the senior
     from preparing proposals and following up on them to the successful materialization the  file, as well as
     the preparation of the final P&L statement and reporting on the outcome of the assignment.
  • in charge of inspection trips done by EMECO  and/or the client representative prior to the conclusion of
     the contract as well as reporting in these visits and communicating with the subcontractors on changes required.
  • fully in-charge of the contracts finalization with the clients as well as the execution of the operation.
  • Acts as project manager fully in charge of the assignment throughout the execution of the project handling the
    communication and contacts with all the stakeholders including the company's other departments like logistics 
    and airlines as well as the client and the subcontractors to guarantee the smooth running of the operation.
  • Issues the different invoice pro-forma as well as the different invoices for the projects at hand follow-ups
     on delayed payments according to the payments schedule agreed upon with the clients and submission on
     payments to the subcontractors
  • investigates all client complaints and handles, while reporting to account manager on incident and action taken.
  • accountable on full documentation of the file including all relevant correspondences, contracts, reports, complaints
     and invoices above all expenses in order to prepare a file P&L statement to the presented incentive tourism manager
     at the final submittal of the file.

Job Requirements

 

  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • At least 3 years of experience
  • language :  Frenchand English

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