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Warranty Engineer - Automotive

Nour Eldin Elsherif for ...
Alexandria, Egypt

Warranty Engineer - Automotive

Alexandria, EgyptPosted 28 days ago
127Applicants for1 open position
  • 95Viewed
  • 10In Consideration
  • 80Not Selected

Job Details

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Job Description

  • Ensure processing of warranty complaints.
  • Ensure reports and documentation are prepared.
  • Ensure that customer warranty requirements are available and understood.
  • Ensure series claims are handled.
  • Determine the warranty claims that are valid for others and the invalid ones.
  • Direct the workshop to complete the required procedures from the factory to complete the claim.
  • Determine priorities of claims submission, follow up on their status and finalize them for customers.
  • Cooperate with the reception and the workshop to work on the warranty claims correctly in terms of content and complete all required data.
  • Direct the reception and the workshop to the optimum procedures of reporting warranty cases to avoid declining of the claim.
  • Update the reception and the workshop with any updates or recommendations announced by any brand regarding warranty procedures.
  • Responsible for keeping and archiving all documents related to warranty cases and tolerance rates.
  • Responsible for warranty-related spare parts in cooperation with the storekeeper.
  • Responsible for following up on warranty cases and any required corrections to address any issues.
  • Responsible for responding to any warranty complaints.

Job Requirements

  • Bachelor's degree in Engineering or relevant major.
  • Previous experience in same filed not less than 1 year is a must.
  • Strong numerical analysis skills and training required.
  • Solid interpersonal verbal and written communication skills required.
  • Ability to work in a team

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JobsEngineering - Mechanical/ElectricalWarranty Engineer - Automotive