Technical Support Specialist
InDrive -
Cairo, EgyptPosted 3 years ago144Applicants for6 open positions
- 24Viewed
- 3In Consideration
- 0Not Selected
Job Details
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Job Description
InDriver is an international ride-hailing service headquartered in Mountain View, CA. InDriver userbase exceeds 70M users in more than 450 cities in 32 countries. InDriver is one of the top-3 ride-hailing and taxi apps worldwide by downloads.
Now we are looking for a Technical Support Specialist based in our office in Cairo.
What you will do:
- Outgoing calls to clients
- Response to clients requests via chat and email
- Analysis of client requests (chat, email)- Conflicts resolution
- Documents verification
Work conditions:
- Nice office in a safe area in the city center
- Working shift time 5\2, 8 hours shift, night shifts are also included;
- Work in fast grow international company
Job Requirements
- Native Arabic language speaker
- Good verbal communication
- Multi-tasking
- Work in a team
- Grammatically correct in written and verbal
- Stress resistance
- Responsibility- Computer literacy
- Customer Focus
- Desire to benefit and help people
