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Job Description
Be a Customer Service Hero! Join Our Growing Team At (SUTHERLAND).
Are you passionate about exceeding customer expectations? Do you thrive in a fast-paced environment?
If so, then we want to hear from you! We're looking for a dedicated and enthusiastic Customer Service Agent to join our team at [SUTHERLAND].
In this role, you'll be the first point of contact for our valued customers, providing exceptional service through various channels (phone, email, chat). You'll be responsible for:
- Resolving customer inquiries and complaints promptly and efficiently.
- Building positive relationships with customers and ensuring their satisfaction.
- Providing accurate and helpful information about our products and services.
- Going the extra mile to exceed customer expectations.
What We Offer:
- Competitive salary and benefits package
- Opportunity to work in a dynamic and fast-paced environment
- A chance to make a real difference for our customers
- Professional development opportunities
- Social and Medical insurance
- Transportations provided door to door for ladies
Ready to join our team?
We encourage you to apply! Please submit your CV explaining why you're the perfect candidate for this role.
Job Requirements
Who You Are:
- Excellent written and verbal communication skills in English
- A passion for customer service and a commitment to exceeding expectations
- The ability to work independently and as part of a team
- Strong problem-solving skills
- A positive and can-do attitude
- Proficiency in Microsoft Office Suite
- Fluency in English is a MUST!
- Fresh Grads, Undergrads with no attendance, Drop-outs, Gap year can APPLY!
- Flexibility with night and overnight shifts is a MUST!
