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IT Help Desk Specialist - Night Shift

Mantrac
Giza, Egypt
Posted 2 months ago
215Applicants for1 open position
  • 200Viewed
  • 5In Consideration
  • 192Not Selected
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Job Details

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Job Description

  • Immediate response to security systems alarms, and report justification to Management
  • Provide overall operations and monitoring of access control, intrusions and other security systems.
  • Prepare and submit daily operational report to Group Protection Managers
  • Daily Monitoring and operating the different Security Systems in BUs branches (CCTV, Access Control, Intrusion, Fire Alarm, Electronic Gates, Bag Scanner and Vehicle Tracking) on a random basis to ensure that they are working well.
  • Follow-up inspection process of individuals and vehicles in BU’s branches to ensure that they are aligned with Inspection Standard.
  • Preparing reports of violations and incidents for escalation to management.
  • Cooperate with other departments in what is related to Protection scope.
  • Follow up on security personnel through CCTV to ensure that they perform their performance and are in the posts designated for them.
  • Ensure compliance with company policies and security industry regulations

Job Requirements

  • A higher degree in any discipline
  • Previous experience as an IT Help Desk Rep. or similar
  • Excellent English Language proficiency
  • Basic understanding of CCTV, Access Control, Intrusion and Networks
  • Strong written and verbal communication skills
  • Strong personality; maintaining order and dealing with confrontation

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