Telesales Agent
Job Details
Skills And Tools:
Job Description
- Contact and engage with customers who are interested in buying or selling cars.
- Stay informed about the company's car listings, features, and any promotions to accurately inform customers and answer their questions.
- Direct communication to the sales team when needed
- Provide a high level of customer service and support, addressing any concerns or questions, and ensuring a smooth process from initial contact to final transaction.
- Maintain accurate records of all interactions with customers in the company's system.
Job Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and explain them to prospects
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
