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Job Description
- Responsible for managing the technical aspects of SAP systems, including installation, configuration, maintenance, monitoring, and support.
- Monitoring and maintaining networks and servers.
- Administration of the software application consists of SAP, including; provision of user’s support, modification of report formats, modification of workflows, and enhancement of functionalities and applications
- Upgrading, installing and configuring new hardware and software to meet company objectives.
- Responsible for installing, configuring, and upgrading SAP systems, including SAP application servers, databases, and other related components.
- Ensure optimal performance and availability, perform routine maintenance tasks, such as system backups, updates, and patches.
- Implementing security protocols and procedures to prevent potential threats.
- Managing user accounts and authorizations in SAP systems.
- Creating user accounts and performing access control.
- Ensure that users have the appropriate access levels to perform their job duties.
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Implementing security policies, monitoring system access, and managing system vulnerabilities.
- Troubleshoots and resolves technical issues in SAP systems, including performance issues, system errors, and other problems that may arise.
- Responsible for managing the backup and the recovery process for SAP systems, including performing regular backups, testing backups and recovery procedures, and ensuring that backups are stored securely.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Keeping up to date with advancements and best practices in IT administration.
- Managing the system upgrades and applying patches and hotfixes to the SAP system to ensure that it is up-to-date and running smoothly.
- Responsible for monitoring the performance of the SAP system and identifying and resolving performance issues, including optimizing system performance through tuning and configuration changes.
- Documenting system configurations, procedures, and troubleshooting guides, also generate reports on system performance, usage, and other metrics.
- Collaborates with other IT teams and business stakeholders to ensure that SAP systems meet business requirements. They communicate technical information to non-technical stakeholders as needed.
Job Requirements
- Bachelor's degree in computer science, information technology, or related field.
- At least 5 years of experience as a SAP Basis Administrator, with experience in SAP system implementation, configuration, and maintenance.
- Strong knowledge of SAP Basis administration, including SAP system architecture, database administration, and system monitoring and tuning.
- Proficiency in SAP Basis tools and technologies.
- Ability to manage and troubleshoot complex technical issues, including system performance issues, system crashes, and data recovery.
- Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues
quickly and efficiently. - Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
- Ability to work independently and as part of a team, with the ability to manage multiple tasks simultaneously.
- SAP certification in Basis Administration is preferred but not mandatory.