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Service Engineer - Alexandria

Digitec - 
Alexandria, Egypt

Service Engineer - Alexandria

Full Time
On-site
Digitec - 
Alexandria, EgyptPosted 2 months ago
41Applicants for2 open positions
  • 27Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Using various strategies and tools to provide effective solutions to customers' concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Job Requirements

  • A bachelor's degree in Mechanical / Electrical engineering. 
  • A valid driver's license and willingness to travel.
  • An available Car to use at work. 
  • Excellent active listening and customer service skills.
  • The ability to deal with multiple requests without being overwhelmed.
  • The ability to remain professional under pressure.
  • Superb work ethic and a growth mindset.
     

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