Service Engineer - Alexandria
Digitec -
Alexandria, EgyptPosted 8 months ago41Applicants for2 open positions
- 28Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Job Requirements
- A bachelor's degree in Mechanical / Electrical engineering.
- A valid driver's license and willingness to travel.
- An available Car to use at work.
- Excellent active listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
