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Job Description
Job role: Customer service representative
An exciting role has become available here at One Click Crazy Deals, for a customer service member to join our friendly firm based in Cairo. If you have adequate experience in customer service, a great opportunity has arisen for you.
Responsibilities
- Respond promptly to customer enquiries through emails and online messaging systems.
- Reporting to Head office, based in UK via online communication.
- Providing excellent customer service to our clients when addressing their concerns.
- Increasing positive feedback across all portals.
Our company
We are one of the leading IT refurbishers in the UK, having been established for over 10 years we have great experience in delivering refurbished Apple products such as iPads, iPhones, Macbooks and iMacs across the nation. In this time, we have also built a positive team of employees, who thrive to swiftly dispatch and deliver our products and excel in customer service.
Job Requirements
Requirements
The ideal candidate must have the following:
- Minimum 2 year’s experience in customer service.
- Excellent communication skills.
- Very good verbal and written English.
- Knowledge of Excel, Outlook and other Microsoft programmes.
