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Job Description
- Enter and update customer information in the database.
- Answer questions about products or the company.
- Contact potential or existing customers to inform them about a product or service using scripts.
- Keep records of calls and sales and note useful information
- Handle grievances to preserve the company’s reputation
Job Requirements
- FLUENT ENGLISH
- Proven experience as a telesales representative or other sales/customer service role.
- Ability to learn about products and services and describe/explain them to prospects
- Telesales Previous Experience is an add-on, especially in medical accounts like DME, Genetics, CGM….. ext.
- Near to job location site ( Maadi ) .
- Excellent communication and interpersonal skills.
- Outstanding negotiation skills with the ability to resolve issues and address complaints