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Medical Call Center

Andalusia Group - Maadi, Cairo

Medical Call Center

Andalusia Group - Maadi, CairoPosted 13 days ago
77Applicants for1 open position
  • 46Viewed
  • 11In Consideration
  • 35Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization’s service information.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Other duties as assigned.

Job Requirements

  • Bachelor's Degree in Medicine.
  • Fresh graduates are welcomed.
  • Excellent communication skills
  • Excellent negotiation skills

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