Receptionist
New Cairo, Cairo
Receptionist
New Cairo, Cairoposted 4 days ago17Applicants for1 open position
- 0Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Greet and welcome patients and visitors in a professional and friendly manner.
- Answer and direct phone calls, taking accurate messages and providing information as needed.
- Schedule, confirm, and manage patient appointments using clinic management software.
- Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.
- Assist patients with registration, check-in, and completion of necessary forms.
- Coordinate with medical and administrative staff to ensure smooth clinic operations.
- Handle incoming and outgoing correspondence, including emails and mail.
- Manage patient records and ensure confidentiality in accordance with clinic policies.
- Process payments, issue receipts, and maintain accurate billing records.
- Respond promptly to patient inquiries and resolve issues or escalate as appropriate.
Job Requirements
- 1-5 years of experience in a receptionist or front desk role, preferably in a healthcare or clinic setting.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency in using office equipment and clinic management software.
- Ability to handle sensitive information with discretion and confidentiality.
- Strong customer service orientation and interpersonal skills.
- Ability to remain calm and efficient in a fast-paced environment.
- Attention to detail and accuracy in all tasks.
- Willingness to work on-site as required by the clinic’s operational needs.
