Job Details
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Job Description
- Handle and resolve customer complaints
- Process orders, forms, applications and requests
- responsible for the clients documents to get different vises and make medical travel insurance
- Handling applicants queries personally or via email, telephone
- Ensuring all administration & logistics of passport delivery to consulate, applicant, Logistics Company etc.
- Maintain & record all application data Handling of cash & bank related transactions if assigned
- Maintain accurate customer records
- Communicate and coordinate with internal departments
Job Requirements
- Good knowledge of several types of visa.
- The ability to work with all embassies
- Deal directly with customers face to face
- Identify customer's needs
- Positive attitude
- University degree
- Administrative background
- Pro-active
- Very good in English and communication
