Job Details
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Job Description
Main Duties:
- Deal directly with customers either electronically or face to face.
- Answering calls from Customers.
- The customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Job Requirements
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- The ability to solve problem.
- Strong phone contact handling skills and active listening
