Social Media Specialist

About the job:

We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users.

Responsibilities:

Help Rehlat team in the following tasks:

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Track metrics on audience, content, views, and competitors.
• Work with teams to identify social media content, topics, and information flow.
• Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
• Implement a proactive strategy for capturing customer online reviews.
• Monitor trends in Social Media tools, applications, channels, design and strategy.
• Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
• Collaborate with other departments (customer relations, Airline operations.. etc) to manage reputation, identify key players and coordinate actions