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Job Description
- Work with ERP systems users and management to determine appropriate system configuration and setup.
- Assist ERP systems users with data conversion.
- Thoroughly understand ERP database schema.
- Assist with testing new releases of ERP systems prior to use in a production environment.
- Create documentation and procedures guidelines for ERP systems users.
- Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
- Thoroughly understand business practices and procedures in order to design, develop and maintain automated work flow processes.
- Work as a Systems Analyst with knowledgeable persons throughout the Agency and its partners to help define user needs and develop data processing solutions.
- Analyze and troubleshoot ERP system issues reported by end users.
- Design, develop and maintain reports used by technical staff and ERP systems users. (This requires thorough understanding of the Click Drag and Drill reporting tool and the VBScript Language).
- Regular attendance at work and at scheduled meetings.
- Demonstrates cultural competence and behaviors consistent with the core values, vision, and mission.
Job Requirements
Necessary skills include:
- Organization.
- Effective oral and written communication.
- Strong interpersonal.
- Above average math.
- Problem solving.
- Analytical and being proficient with standard industry productivity tools such as Microsoft Word, Excel, and PowerPoint.
