Student Affairs Specialist
Bilingo -
Alexandria, Egypt
Job Details
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Job Description
Job Title: Customer Service Officer (Student Affairs)
- 100% online work
- Official contract registered with the Ministry of Manpower, including health and social insurance
- Working hours: 2:00 PM – 10:00 PM (Cairo time), Friday off, plus 3 additional days off per month
Responsibilities:
- Monitor homework completion and send reminder messages
- Track attendance and absences, and follow up on all parent messages
- Ensure students join their classes on time and follow up on renewals
- Add new students to groups and ensure they are properly introduced to the Academy
- Attend parent meetings
Job Requirements
- Full-time availability (part-time work is not allowed)
- Intermediate proficiency in English (spoken and written)
- Reliable high-speed internet connection
- Proficiency in Excel and Microsoft Office
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