Customer Service Agent - Offshore Account
Xceed -
Maadi, CairoPosted 7 years ago630Applicants for1,000 open positions
- 626Viewed
- 266In Consideration
- 357Not Selected
Job Details
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Job Description
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Prepare change of address records, or issue service discontinuance orders, using computers.
Job Requirements
- Fluent English speakers
- Determined military service
- Effective communication skills and good interpersonal skills
- Graduates only and max age is 35
