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Technical Support Engineer

Afaqy
Maadi, Cairo

Technical Support Engineer

Afaqy
Maadi, Cairo
Posted 26 days ago
125Applicants for1 open position
  • 15Viewed
  • 2In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Testing and configuring GPS devices remotely.
  • System administrator duties as create users accounts , profiles, notification and other clients requirements.
  • Provide on phone assistance to the technicians during installation and maintenance.
  • Create system reports of devices/clients issues as per customer requirements.
  • Prioritizing and managing many open cases at one time.
  • Providing support, including procedural documentation and relevant reports.
  • Managing devices on clients account.
  • Supporting the roll-out of new applications.

Job Requirements

  • Bachelor degree in IT or any other related field.
  • Good verbal communication skills.
  • Experience: 2 Years related min.
  • Good command of English
  • Ability to work with team members.
  • Good knowledge (IT Field & Hardware).

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