Social Media Moderator

Digital Cloud - Maadi, Cairo

53
Applicants for
2 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
2 open positions
About the Job
  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
  • Manage the banned user process, and track and remove previously banned users
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Service Community Admin accounts, processing emails, and complaints escalating when necessary
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
  • Produce reports on relevant moderation statistics, issues, and outcomes
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Monitor all industry and company information and news to anticipate potential issues
Job Requirements
  • Ability to work on switched shifts 24/7.
  • An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
  • Proactive and energetic.
  • Good communication skills.
  • Good writing skills.
  • Maximum age 26 years.

About this Company

Established in 2012, Digital Cloud rapidly managed to enter the digital market by handling and growing some of the biggest brand/company names in the region.

We specialize in providing a wide range of creative digital strategies that are customized to fit each... (More)

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