Shipping Operation Specialist - Alexandria

Responsibilities and Accountabilities:

• Maintain and develop a computerized customer and prospect database.
• Plan and carry out direct marketing activities (principally direct mail) to agreed budgets, sales volumes, values, product mix and timescales.
• Develop ideas and create offers for direct mail and marketing to major accounts by main market sector and EGRESS SERVICES .
• Respond to and follow up sales inquiries by post, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
• Monitor and report on activities and provide relevant management information.
• Carry out market research, competitor and customer surveys.
• Maintain and report on services suitability for direct marketing and sales reporting purposes.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
• Manage the external marketing agency activities of telemarketing and research.
• Attend training and to develop relevant knowledge and skills.