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Telesales Agent

Rescounts
Cairo, Egypt
Posted 4 months ago
334Applicants for1 open position
  • 334Viewed
  • 5In Consideration
  • 323Not Selected
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Job Details

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Job Description

  • 100% ENGLISH only calls no ARABIC
  • Contact potential customers based in CANADA to inform them about a product or service using scripts
  • All calls are made through Skype, google meet & ZOOM
  • Working hours are  8 hours per da  from 5pm to 1am Egypt Time to match with 10am to 6pm Toronto Timing
  • Monday to Friday job FULLY REMOTE , working from home
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Keep records of calls and sales and note useful information

Most important, opportunity to become team Leader within 6 months based on performance 

Job Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven experience in outbound international calls to USA or Canada
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Fluency in  English
  • Stable Internet connection
  • Calm environment during working hours 
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

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