Job Details
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Job Description
The Client Service Representative will be in charge of responding to clients' queries via calls, mails, and other communication platforms.
Job Responsibilities:
The following are the kinds of queries you will be handling in your role as a client service representative:
· Add-Ons
· Web Portal Credentials
· Fax Confirm Receipt
· Missing Information Request
· Supplies Request
· Pickups Request
· Tickets Replies
· Send-Outs
· Results Request
· QNS Reports
· Replying General Inquiries
· Billing POS Confirmation
Job Requirements
- BSc in any related field
- This job requires high levels of ownership and excellent communication skills.
- Overnight Shift
- Communication Proficiency: Native English Speaking.
- Computer Proficiency (Windows, Word, Excel).
- Organizational Skills.
- Client Focus.
- Ability to read and comprehend rules, regulations, policies, and procedures.
- Strong attention to detail.
- Ability to prioritize and manage multiple responsibilities.
- Ability to conduct work with strong personal and professional ethics and integrity.
- Answers incoming calls in a professional manner.
- Schedule flexibility