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Job Description
- Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
- Fault management on all NEs and follow up with support in case of escalated cases.
- Node Health Checks
- Analysis of Network performance issues
- Implement network changes as per the CR process
- Support new Network node integrations and Acceptance.
- Ensure current license and software versions are suitable for the present network requirement.
- Able to verify and execute the plan provided by planning team.
- Capacity management and reporting in case of possible breach in capacity.
Job Requirements
- Engineering Graduate in Telecommunication/Relevant experience in Wireless network operation & maintenance, NOC/GNOC operations experience is a must.
- Advanced understanding of 2G/3G/4G technologies in Wireless domain is must
- Higher level Skill/knowledge and operation experience Huawei Wireless RAN Network Elements equipments is must.
- Knowledge in other vendor RAN products will be added advantage
- Excel, report generation, trend and analysis
- Fluency in English Language oral and written communication skills
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