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Customer Relations Officer

Artech for Printing and ... - Heliopolis, Cairo

Customer Relations Officer

Artech for Printing and Packaging - Heliopolis, CairoPosted 1 month ago
78Applicants for1 open position
  • 73Viewed
  • 5In Consideration
  • 68Not Selected

Job Details

Experience Needed:
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Job Description

  • Ensure that the final result is a satisfied customer
  • Follow up on unclosed leads and current clients
  • Maintain the company’s image and ethics
  • Ensure that the client’s complaints and feedback  reach the management
  • Establish direct communication with our clients and make sure that they received the products and services that we promised
  • Public relations responsibilities

Responsibilities:

  • Follow up  and contact unclosed  leads and measure our  sales calls efficiency
  • Contact our current clients to  ensure that they are receiving proper service
  • Inform immediately the management with any client’s feedback or complaints
  • Communicate with  all departments to follow up the progress of the problems solving
  • Submit weekly activity reports to General Manager
  • Report to General Manager
  • Problem solving

Job Requirements

  • Females
  • 2-5 years experience in Customer service
  • Self-motivated and customer-oriented
  • High communication skills
  • Good command of English
  • Ability to work under pressure

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