Call Center Agent - German

Role : French Call Center Agent

Location: Cairo 

Proficiency of language Must Have:

C1 – French

B1/2 - English

Job Description:

● Suggest and modify suitable travel options that best suit the client’s needs.

● Engage in direct communication with the client through email, chat, and/or phone calls.

● Liaise with suppliers and partners to resolve booking issues.

● Maintain high satisfaction standards and aim to exceed customer expectations as much as

possible when managing bookings, queries, and requests.

● Address, preempt, and solve problems. You are an owner and should anticipate issues before

they arise.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.