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Job Description
- Arranges reservations and routing for passengers at request of Ticket Agent.
- Examines passenger ticket or pass to direct passenger to specified area for loading.
- Assists passengers requiring special assistance to board or depart conveyance.
- Informs travel agents in other locations of space reserved or available.
- Announces arrival and departure information, using public-address system.
- Telephones customer or Ticket Agent to advise of changes.
- To assist customers with planning and booking reservations.
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Knows the selling status, rates, and benefits of all packages plans.
Job Requirements
- Not less than one year experience in same duties is must
- Strong knowledge of reservation programs is must (Amadeus/Galileo)
- Customer service skills and be excellent communicators
- Computer proficiency