Job Details
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Job Description
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint;
- Determining the cause of the problem;
- Selecting and explaining the best solution to solve the problem;
- Expediting correction or adjustment; following up to ensure resolution.
Job Requirements
- Customer Service,
- Product Knowledge,
- Quality Focus,
- Problem Solving,
- Market Knowledge,
- Documentation Skills,
- Listening,
- Phone Skills,
- Resolving Conflict,
- Analyzing Information ,
- Multi-tasking
- Real Estate Background is a must.
