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Job Description
About The Company :
Microwize.com is a healthcare IT company serving the USA medical field by providing software, hardware, and consulting services to medical physicians.
- Network Support Engineer (working hours Monday - Friday 9AM-5PM EST North America)
- Will be working in New Cairo office to assist the IT Manager in USA.
- Network Configuration / Setup and troubleshooting (wired/wireless routers, switches, firewalls).
- Installing / Configuring computer software/hardware.
- Mac OS X preferred but not required.
- Monitoring, troubleshooting, diagnosing, maintaining and resolving network issues.
- Administration of routers, switches and firewalls.
- Maintain log and configuration files of existing and newly-installed equipment (asset management).
- Assist in architecture design and quoting for supported network equipment.
- Provide security recommendations for vulnerability and penetration testing.
- Conduct periodic scans to evaluate current security readiness.
- Assist IT team in managing clients and workload.
- Addressing computer based issues (virus/spyware, crashes, slowness, etc.).
- Computer Peripherals (printers, routers, network switches, etc.).
Job Requirements
- Bachelor Degree in the fields of computer science or engineering.
- 2 to 15 years of relevant work experience.
- Fluent in spoken and written English language.
- Certifications (MCSE, A+, etc.) preferred.
- Experience with Barracuda and Fortinet firewall
- Excellent communication skills.
- Problem solver and analytical.
- Prior IT experience required.
- Experience with Windows 7, 8, 2003, 2008R/2, 2012R2 & 2016.
- Experience with Domain controllers, member servers, (Including Print, DNS, DHCP, File server services).
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