Implementation Consultant

Confidential -
Cairo, EgyptPosted 1 year ago

69Applicants for2 open positions

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Under the direction of a project lead, configure systems from end-to-end, troubleshoot of errors, and quality assurance testing as required.
Lead or participate in functionality delivery sessions with the clients.
Participate in project walkthroughs, business requirements gathering, design walkthroughs, and implementation sessions as required.
Flag and report potential problematic or out-of-scope requests from clients.
Technical investigation of client issues, and detailed initial troubleshooting before escalating issues to the Development team.
Enable successful go-lives by acting as the first line of QA before UAT with a client and final implementation.
Assist with performing integrated system testing when new features are applied to a client system.
Assist the Support desk as needed to solve complex system tickets.
Other duties as assigned.

A Bachelor's degree in any Technology, Engineering, Sciences, Mathematics (STEM) field related field or equivalent experience
Implementation Consultant (Contractor)
Fluent in English.
Knowledge of HTML, CSS, JavaScript and XML.
Experience with SQL a definite asset.
Experience with application configuration within a CMS or similar environment. For example, a configuration of fields, creation of workflows, tweaking, and implementation.
Basic knowledge of ‘Software as a Service’ Solutions (SAAS) and experience of Software Development Lifecycle (SDLC).
Ability to grasp concepts quickly with strong analytical and problem-solving skills and attention to detail.
Clear, concise, and effective communication skills.
Exceptional time management skills.
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