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Job Description
Main Duties:
- Draft quality assurance policies and procedures
- Interpret and implement quality assurance standards
- Evaluate adequacy of quality assurance standards
- Devise sampling procedures and directions for recording and reporting quality data
- Review the implementation and efficiency of quality and inspection systems
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate outcomes of quality activities
- Identify training needs and organize training interventions to meet quality standards
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Monitor risk management activities
- Responsible for document management systems
- Assure ongoing compliance with quality and industry regulatory requirements
- Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
- Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.
- Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
- Provide technical and statistical expertise to teams.
- Formulate, document and maintain quality control standards and on-going quality control objectives.
- Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
- Create, document and implement inspection criteria and procedures.
- Interpret quality control philosophy to key personnel within company.
- Provide, and oversee, inspection activity for product throughout production cycle.
- Apply total quality management tools and approaches to analytical and reporting processes.
- Interact with vendors to ensure quality of all purchased parts.
- Create and direct environmental test functions and applications.
- Maintain active role on internal continuous improvement teams.
- Design, develop and implement quality control training programs.
Job Requirements
- Bachelors degree preferred
- Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
- Quality inspection, auditing and testing experience
- Experience with implementation of corrective action programs
- Product or industry-specific experience
- Strong computer skills including Microsoft Office and databases
- Knowledge of tools, concepts and methodologies of QA
- Knowledge of relevant regulatory requirements
