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Job Description
Job Purpose
To respond and answer High value customer postpaid & prepaid “+199 ARPU” & Hekaya postpaid & Prepaid platforms’ inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction, attract new customers, and retain existing ones.
Job Requirements
- - University Degree is a must preferable in business administration, commerce or PR. - Area of experience: Customer Care/Contact center - Good in Arabic & English (Reading, Writing & Oral) & very good computer skills.