Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Handling all aspects of ticketing activity with customers
- Information regarding country travel rules, prices, and policies.
- Evaluation and verification of employee performance through thorough reviews of completed work assignments and techniques.
- Creating daily reports.
- Handling requests of the management.
- Resolve customer complaints while providing effective solutions.
- Supervising all travel agents' requests from booking and issuing tickets.
- Handling Groups & reservations by Negotiation with sales to get the best rates & suitable conditions. (Basic, commission, deposit percentage & issue tickets, issue & refund EMD Deposit.
- Monitor airline sales performance to maximize local market share and revenue.
- Manage relationships with major airlines & corporates
- Follow up on the Ques on Amadeus.
Job Requirements
- Excellent in using Amadeus and very good experience & Galileo.
- Fluent in English Languages is a must.
- Presentation Skills, good-looking, Supportive Attitude.
- Capable of identifying problems and immediately reacting to situations of a different nature such as angry customers, complaints, and special requests.
- Ability to work for long working hours and under pressure.
- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
