Develops and gains agreement to sales strategies, plans, and budgets to support the implementation and realization of agreed corporate sales objectives; hence Channel strategies.
Submits monthly forecast of Fine Solutions portfolio, and tracks performance.
Product portfolio, Pricing:
Provides input and participates in the development of pricing, discount and marketing strategies in conjunction with Marketing, to ensure competitiveness and profitability.
Constantly reviews portfolio as Fine Solutions is a dynamic market; while ensuring production flexibility.
Ensure profitable acquisition of new clients
Manage the GP of existing & new clients to match with department target GP% & Value
Customer Service & Relationship
Oversees all aspects of customer relationship activities including development of customer database and contacts in order to ensure strong client relationships convert into retained customers and growth in market share.
Enforces a customer-centric culture in the team, to reach and surpass customer satisfaction.
Sales Collection:
Ensure the collection of their customer's Debits and in case of any payment troubles out of the hands of the salesperson and he has completed all the required legal papers with the customers; the total case will be delegated to the legal department.
Regular contact with subordinates to plan, discuss, and agree on operational requirements
Regular contact with the Fine Solutions Manager to report on progress, seek advice, and agree on forward plans.
Job Communication:
Regular contact with subordinates to plan, discuss, and agree on operational requirements
Regular contact with the Fine Solutions Manager to report on progress, seek advice, and agree on forward plans.
External Relationship with Clients.
Job Requirements
Qualifications, Experience, Knowledge:
Bachelor's Degree in Business related discipline.
3-5 years of stretching experience in the FMCG Sector with a proven track record in supervisory level.
