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Job Description
We are looking for a Social Media Account Manager to join our team. The ideal candidate will have a creative mindset, excellent communication skills, and a strong understanding of social media platforms. The candidate will be responsible for managing our clients' accounts, generating innovative ideas, and ensuring smooth communication between our team and clients.
Responsibilities:
- Develop and propose creative ideas for social media campaigns and share them with the design team for execution.
- Schedule, publish, and manage posts across various social media platforms.
- Interact with clients to understand their needs and ensure their satisfaction with our services.
- Address and resolve issues raised by clients professionally and efficiently.
- Monitor account performance and provide regular feedback to clients and internal teams.
- Stay updated with the latest trends and best practices in social media.
Job Requirements
- Proven experience in social media management.
- Strong ability to generate unique and engaging content ideas.
- Excellent communication and interpersonal skills.
- Problem-solving skills and a proactive attitude.
- Familiarity with scheduling tools and analytics platforms is a plus.