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Job Description
- Provide quality, efficient and non-judgmental telephone customer service to patients.
- Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
- Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
Job Requirements
- Bachelor's degree in pharmacy.
- 0 to 4 years experience.
- Good in English & Arabic (Written,Spoken)
- Very good computer skills.
- Full-time job.
