Customer Service Agent - KSA

Fetchr, a cool fun Silicon Valley company start up looking for amazing call center agent .
We were on the cover of Forbes as #1 startup in the middle east.

Here are the job description :

• Handling inbound calls regarding customer’s inquires related to
• business needs.
• Manage and resolve customer complaints.
• Provide customers with product and service information.
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Document all call information according to standard operating
• procedures
• Complete call logs.