Quality Coordinator - Hurghada

Desert Rose - Red Sea, Egypt

Applicants for
3 open positions
Experience Needed:
2 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
1,200 to 1,500 EGP per month, 300 L.E Transportation & 12% service charge according to the occupancy
3 open positions
About the Job
  • Maintain TDR quality inspection.
  • Make the daily round according to the quality section schedule.
  • Check the rooms randomly to ensure that the room is ready according to TDR standard (according to the quality section schedule).
  • Check the service in all outlets is meeting TDR standard (according to the quality section schedule).
  • Ensure that the food & beverage quality, safety and presentation are meeting TDR standard.
  • Works closely with leaders and staff as indicated to implement consistent and comprehensive process improvement of TDR models to ensure high levels of quality performance in accordance with regulatory guidelines.
  • Monitors indicators related to ensuring employees conform to production and service standards.
  • Maintains operations data and prepares productivity/quality reports for management.
  • Prepare the audit reports accurate, clear and send it on time to take the needed actions.
  • Keep the documentation cycle according to the filing system of quality section.
  • Participate in preparing the monthly quality report.
  • Determines staffing requirements to meet quality and delivery expectations.
  • Assist TDR to maintain and promote TDR culture of Excellence.
  • Assists in Quality compliance objectives and ensures that targets are achieved.
  • Keep the communication channels with his/her superior to inform him about what needed an immediately actions.
  • Ensures compliance with the customer requirements, Desert rose policies, standards, regulatory and external standards.
  • Increase the staff awareness regarding TDR quality standard.
  • Participate in any events organized by Organizational Excellence department if needed.
  • Perform any other duties as assigned by superiors.

Health, Safety, Security and Environment (HSSE) Responsibilities:

  • Demonstrate Awareness of HSSE policies and procedures and ensure all procedures are conducted safely and within HSSE guidelines and ensure your direct reports do the same.
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
  • Log security incidents and accidents in accordance with hotel requirements.
Job Requirements

This job is a Knowledge & Skills based absolutely


  • Business Writing.
  • Proficiency in Microsoft office (Word, Excel, PowerPoint).
  • Knowledge of hospitality products & services.
  • Knowledge of food safety.
  • Very Good in both written & spoken English.


  • Communication skills.
  • Presentation.
  • Leadership and organizing skills.
  • Team work skills.
  • Time management skills.
  • Self-motivated.


  • Work under pressure & for long hours.
  • Good judgment.
  • Control and motivation.
  • Presentable, neat and friendly appearance.
  • Focus on details.
  • Flexibility and initiative


  • Academic background: BSC any field
  • Certification and licensing: ISO 22000, 14001 or HACCP is preferred
  • Experience: At least 3 years at the same position in hospitality industry

Physical demand:

  • Presentable, neat and friendly appearance.

Analytical thinking: (Level 2) Identifies steps


Achievement drive: (Level 1) Works Hard

Integrity: (Level 3) Adheres to principles

Communication: (Level 2) Shares information

Information seeking: (Level 2) Digs deeper

Readiness for change: (Level 1) Is open to new approaches

Commitment: (Level 2) Follows procedures

About this Company

Just a fifteen minute drive from Hurghada Airport, The Desert Rose Resort is a 300,000 square meter iconic 5 star resort, accommodating its guests in a fabulous selection of 872 spacious guest rooms and 40 suites, with spectacular views of lush landscaped gardens, swimming... (More)

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