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Job Description
Job Summary
Your primary responsibility will be to review and moderate user-generated content on various social media platforms, ensuring that it complies with our community guidelines and policies.
Duties :
- Implement and enforce social media platform policies consistently and fairly. Provide clear and constructive feedback to users regarding content violations and necessary actions.
- Investigate and resolve user-reported content issues, taking appropriate actions based on established protocols. Collaborate with cross-functional teams to address complex or escalated cases.
- Stay updated on industry trends, emerging issues, and changes in social media policies. Provide insights and recommendations for policy improvements based on evolving content trends.
Job Requirements
- Bachelor's degree in a relevant field or equivalent work experience.
- Prior experience in content moderation or a related field is preferred.
- Strong written and verbal communication skills.
- Ability to analyze content quickly and make informed decisions.
- Comfortable using various social media platforms and moderation tools.
- Demonstrated ability to handle complex and sensitive content issues.
- Ability to adapt to changing policies, guidelines, and industry trends.
- Exercise sound judgment in enforcing policies and addressing content concerns.
- Collaborative mindset and the ability to work effectively within a team.
