Job Details
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Job Description
With us you will…
- Act as a front-line interface with customers of Vodafone Egypt
- Handle all sorts of queries relating to our products and services
- Listen attentively to support, offer solutions and alternatives
- Provide accurate, valid and complete information by using the right methods/tools
- Resolve customer’s inquiries within a timely manner
- Handle and follow up on customers’ complaints
- Value customer experience
We…
- Have flexible, motivating and inclusive workplace
- Truly recognize, develop and reward top performers
- Train you and enhance your skills
- Support and encourage you every step of the way
- Celebrate success and achievements; Customer Experience Hero Award
- Have great benefits, such as and not limited to, training academies, fun rooms, medical insurance and more
Vodafone Commitment:
- You will join Vodafone as an in-sourced employee!
Job Requirements
You…
- Fluent English is a MUST
- Have the right attitude and flexibility
- Have good communication skills
- Are a fast learner and self-motivated
We’re happy if you…
- Are a fresh graduate looking for a career start in a multinational
- Are willing to commit for full-time rotational 24h job
- Are a Cisco Certified Network Associate (CCNA)
- Have previous experience in mobile Internet /ADSL support