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Job Description
Successfully perform the following ICT duties :
- Setup, configure, manage and troubleshoot computing hardware including but not limited to: laptops, desktop computers, active passive network components, imaging devices and NAS units.
- Install, configure, manage, administer and maintain MS Server(Windows 2008, 2012, 2012 R2) /MS Professional OS (Win XP,Win7, Win8,Win 10)and other MS OS versions.
- Assists with administrating Active Directory, Exchange Email Servers, Azure and Office 365 Admin Portals.
- Manage and administer Microsoft SQL server (2008/2012/2014/2016/2017).
- Manage Server virtualization technologies namely Microsoft Hyper-V.
- Install Complex Software for Desktop Management, this includes Asset Management, Remote Control, Software Delivery, Anti-Virus and Device Management Software, Desktop Maintenance, and Help Desk management systems. Creates and installs packages and deploying system updates.
- Responsible for updates and firmware upgrades for sites switches, firewalls, access points and other connectivity hardware.
- Identifies and corrects operational problems on Capital employee computers systems.
- Provides training to end users on the use of their software and hardware including but not limited to O365, Pdf editors and imaging software .
- Investigates and resolves routine hardware and communications problems.
- Performs and verifies system and data backups on servers.
- Assists Network Management including development implementation of wiring configuration standards connectivity solutions, overall network operation systems, network software, server hardware configurations, network file systems and directory structure. LAN/WAN System integrity and security.
- Runs systems and internet usage reports for the IT Manager.
- Assists in evaluating end user needs and recommends appropriate equipment and software configurations.
Job Requirements
Acceptable candidates must meet all below requirements:
- Bachelor degree in engineering, Computer Science or Information Technology is a must.
- Fluent English language, written and spoken- French language is a plus.
- At least 7 years proven track in similar positions, multinational experience is highly preferred.
- Relevant Microsoft certification is a must, CompTIA and ITIL certification is a plus.
- Strong knowledge and hands on experience in managing and administrating MS-Active Directory, Windows OS, MS-Exchange, MS-SQL, O365 and Azure administration.
- Solid understanding of LAN/WAN standards, connectivity solutions and Topologies is a must.
- Delivered and can deliver technical training to end users (preferably has technical instructor experience).
- Solid understanding of Internet and network security standards, strong work experience in Cybersecurity products namely Sophos including but not limited to: Firewalls, unified threat management, secure web gateway, secure email gateway, security management, anti-phishing, endpoint protection, mobile security, encryption, server security, consumer antivirus and Web filtering.
- Candidate will travel to remote sites in Egypt at least 2 weeks/ month and might require to travel globally occasionally.