Customer Service representative
HR Boxes -
6th of October, GizaJob Details
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Job Description
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with a positive attitude.
- Provide product information and guidance to customers.
- Process orders, returns, and exchanges accurately.
- Maintain customer records and update information as needed.
- Collaborate with other team members to ensure customer satisfaction.
Job Requirements
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office and CRM software.
- High school diploma or equivalent.