ERP Technical Support Specialist
Namasoft -
Dokki, GizaPosted 4 years ago107Applicants for2 open positions
- 48Viewed
- 17In Consideration
- 0Not Selected
Job Details
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Job Description
Namasoft is hiring an "ERP Technical Support
Specialist" with the following responsibilities:
- Implementing ERP application
- Identify, evaluate and understand customer requirements to help with set-up, configuration and customization
- Ensure users are provided professional, courteous and timely support and service
- Ensure successful delivery of solutions on time
- Design reports using visual design tools.
Job Requirements
- Bsc of Commerce or equivalent degree.
- Excellent communication skills in Arabic & English
- Ability to translate complex customer needs into business solutions
- Ability to provide workarounds, as applicable
- Take ownership of customer issues reported and see problems through to resolution
- Ability to multi-task and work on multiple projects with varying priorities and deadlines