Job Details
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Job Description
- Installing and configuring computer hardware, software, networks, printers and scanners.
- Monitoring and maintaining computer systems and networks and its confidentiality.
- Tracking and following-up the IT hardware stock.
- Setting up new users' accounts and profiles and dealing with password issues.
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Providing support, including procedural documentation and relevant reports.
- Undertaking scheduled maintenance upgrades.
- Communicate with employees to determine the nature of problems.
- Responding to breakdowns.
- Investigating, diagnosing and solving computer software and hardware faults.
- Repairing equipment and replacing parts if needed.
- Notify IT Senior Technical Support Specialist about hardware`s pieces if it needed.
- Obtaining replacement or specialist components, fixtures or fittings.
- Checking computer equipment for electrical safety.
- Managing stocks of equipment, consumables and other supplies as scheduled.
Job Requirements
- Bachelor Degree in computer science and MIS.
- 2+ Years of experience.
- Hands-on computer network administration, hardware and installation.
- CCNA and MCSA certificates is preferred.
