IT Support Engineer

Al Rabat Nasr City, Cairo

Applicants for
2 open positions
In Consideration
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • Working with employees to identify computer problems and advising on the solution
  • Manage daily operations of the IT department
  • Protect and secure data storage and other necessary means
  • Assist with the installation of new hardware and software and help train employees on it
  • answering phone calls and assessing any technical queries that arise
  • responsible for troubleshooting any problems in the most efficient way possible
  • test new products, run regular maintenance checks and keep up-to-date with information security issues
  • Provides support for WAN and LAN network connectivity or related network issues for the user community
  • Analyzes network activity and network problems to discover and prevent systematic errors
  • Provides support for fingerprint machines and attendance systems
  • Provide support for security and admin system. 
  • Provide IT technical support for local and remote users.
  • Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
  • Act as the first line of support for security applications including VPN & Antivirus.
  • Troubleshoot the network services (printing, email service and Internet access, file sharing).
  • Ensure timely resolution of all first level problems with minimum supervision
  • Back-up and restore users’ files and devices configuration.
  • Ensure accurate allocation of information technology assets 
  • Apply the application of all IT policies and regulations
Job Requirements
  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • 3-5 years of experience.
  • Good to have the following courses (A+, N+)
  • Availability to work on sites in/outside. 
  • Preferred SQL database knowledge  
About this Company

Since day one -back in 1985-AlRabat took upon themselves the commitment of building for prosperity, professionalism and the emergency of elite senses in each square meter they develop.
"AlRabatProperties" Pioneers in coping with world most recent development theories of... (More)

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