International Customer Service Specialist

Confidential Company Nasr City, Cairo

201
Applicants for
1 open position
156
Viewed
9
In Consideration
173
Not Selected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Remote during COVID-19
Salary:
3,000 to 5,000 EGP per month, Bonus
Vacancies:
1 open position
About the Job
  • Work independently with minimal supervision performing a variety of International customer service and inside sales related tasks. This role requires good follow as as well as strong communication, organizational, and interpersonal skills. This role requires a person with a positive attitude that is responsive to customers while working collectively with Sales Managers and internal departments.
  • Acts as the point of contact for all customer questions including product availability, pricing, product returns, shipment status, and responds to all customer issues or complaints
  • Interacts with various departments such as Supply Chain Planning, Quality Assurance, Distribution, Marketing, Logistics, etc., to ensure customer requirements are met
Job Requirements

Qualifications

  • Good computer skills
  • Must have flexibility in work hours in order to accommodate a wide international customer base.
  • Experience involving customer contact and resolution of customer difficulties is essential.
  • Excellent communications skills and attention to detail in order processing and customer communication.

Education

  • College degree is preferred, but may be waived dependent on experience
  • Excellent Command Of English Both Written And Spoken , others languages will be
  • English language fluency is absolutely necessary to perform the role